Allocating extra money into marketing strategies will not always provide the greatest return if it is not the right strategy to solve business problems. A targeted marketing automation strategy could be the right answer.

Whilst sending out regular communications to your database is a great first step, its only the tip of the iceberg when it comes to building a relationship with your prospects and customers. Using automation can put your email strategy into overdrive by sending the right information to the right people at the exact right time they need to hear it, as opposed to lumping all contacts into the same category. Your database will always be broken down into people who are not ready, kind of ready and ready to convert and each group needs its own unique type of communication.

This is an advanced technique which allows you to attach a dynamic score to each contact. This score can automatically adjust and trigger subsequent events such as, an SMS to your sales team or an email to customer service. The value here is in being able to tackle an opportunity while its hot, and prevent a negative customer experience from those who are beginning to become disengaged.

A reason for someone to exchange their personal details with you. Creating one requires knowledge around; your customers needs, well written content, a form and landing page or popup, a delivery mechanism (this is your email sending tool) and a marketing automation platform to sync contacts with your overarching strategy.

By using an automated process your sales team can communicate with each lead instantly using personalised information, from there as the lead progresses they can lead score them to determine how likely that lead is to convert, once a quote has been sent a quote follow up sequence can be implemented followed by finally a customer retention series using key dates.